And this is very keenly felt within the technology, digital and marketing services sector. Activity in the last two quarters has surpassed levels we’ve seen over the last five years.
Access to clients’ digital budgets
The market continues to be driven by a desire to gain access to brands’ digital budgets. Either through the lens of the CMO or the CTO, or somewhere in between – CDO / CIO. The ever-increasing digitalisation of customer interaction with sales and marketing has created a high growth sector full of innovation that is ripe for consolidation.
Acquirers are looking for the best companies operating within the continuum that spans digital strategy, through digital transformation to continued digital marketing. Whether this is upstream strategic, data consulting, or implementation of enterprise-ready technologies, these capabilities have evolved or are evolving – Adobe / Salesforce / Amazon / Google / Modern tech stack / Headless CMS.
This is not new – why the acceleration?
We have seen a few cycles of M&A inspired by digitalisation. A few years ago, everyone was talking about consulting companies that had realised they needed to bring in creative digital consulting and contemporary enterprise technology skills.
This time round, Private Equity has become the driving force, whether for platform deals or financing the subsequent buy-and-build for the platform, they are buying the in-demand assets. From a side presence, they have become omnipresent in our sector with multiple new houses joining the fray. There are a few reasons for this acceleration:
Why is Private Equity winning?
Private Equity is pervasive both in terms of platform investments and the subsequent add-on targets that they are buying.
The companies they invest in are dynamic, entrepreneurial and designed to move at speed. Well-funded and on a growth curve, their valuations can be 30-50% ahead of established market norms for the best assets. They are focused on integration and a group exit, rather than multiple operating units and long earn-out deals.
The proposition is extremely appealing for many sellers, realising cash today, getting equity upside when the Private Equity investors exit and joining these dynamic and entrepreneurial companies. They are able to compress deal processes from 6 months to 6 weeks. Their approach, quite simply, is winning.
But what does this mean for the market landscape?
Consultancies, once the aspirational exit partners for many sellers, have slowed down - apart from Accenture which continues its march for global domination. Many have built the capability they sought, those that haven’t still have the caché to land targets without offering a significant premium – focusing instead on certainty of payment. However, in some instances they are struggling to compete: constrained by partnership culture or internal structures, they are missing out on some assets.
The biggest impact maybe on the traditional holding companies and older independent buyers. Good companies still producing great creative work, they are constrained by their non-digital heritage and legacy M&A. During COVID they became very inward-looking, sorting out complex historical problems and tidying up group structures that should improve their outlook. But they have an inability to buy marquee businesses, often due to hierarchical structures preventing decision making and valuations constrained by a focus on profit and payback rather than growth.
The holding companies have a serious risk of being left behind. Without innovation their position in the market and ability to service clients will decline, in turn reducing their valuations and thus reducing their ability to buy and innovate.
So, what should they do?
There are a number of simple things they can do. Most importantly building the right deal process to make them credible ‘contemporary’ buyers. This will empower the right people in their teams to make decisions and change the lens to look at assets more strategically, revisit the deal models from 15 years ago and modernise.
But more than this, Private Equity is creating an opportunity for them. Their investment is transitory and they will look to sell on. A secondary financial investor is the easy option but not necessarily the best one. What they really need to prepare themselves for is when the PE houses are trying to realise their money and ensure they are ready to buy and integrate these businesses successfully.